In-depth lab analysis to determine logical and/or physical repairs required.
1. Determine the cause of failure
2. Build a data recovery quote
3. Email the data recovery quote to the customer for approval
Level 1. Straight to Recovery
Level 2. Physical external repairs to device, then Recovery ***
Level 3. Physical internal repairs to device, then Recovery ***
*** Levels 2 & 3 may incur additional costs for parts. The customer will be provided with an update of media damage and a written estimate for repairs. The customer must approve the quote before work commences.